These Terms & Conditions describe the general rules that apply when you contact , schedule residential appliance service or use this website.
Please review these terms together with our Warranty, Cancellation Policy and Privacy Policy.
Submitting a service request does not require you to diagnose the appliance yourself. The appliance type, reported symptoms and service details can be discussed when we follow up.
provides residential appliance repair service for eligible household appliances in the Lakeway, Texas service area.
Service availability may depend on appliance type, brand, model, condition, location and the nature of the reported problem.
The customer is responsible for providing reasonable access to the appliance at the scheduled service location.
Please make sure the appliance can be safely accessed and that an adult is available at the property when required for the appointment.
An appliance problem may require inspection before the repair or replacement parts needed can be determined.
Additional repair work or replacement parts should not be considered authorized solely because an appointment was requested.
Part availability can vary by appliance brand, model and age. A repair may require a return visit when an appropriate part is not immediately available.
A separate or newly discovered appliance problem may require additional service outside the original repair.
Eligible completed repairs include a 90-day warranty covering parts and labor associated with the covered repair.
Coverage does not automatically extend to unrelated failures, clogs or blockages, improper use, user-caused damage, foreign objects or a separate repair that was not part of the covered work.
See the full Warranty Policy for additional details.
Appointments must be cancelled or rescheduled at least three business hours before the beginning of the scheduled appointment window.
Cancellation must be confirmed with a live agent and a cancellation code should be retained as confirmation.
If the cancellation requirements are not followed, a reduced service call fee of $125 applies and is due within 24 hours of the original appointment.
See the full Cancellation Policy.
Please provide accurate contact and appliance information when requesting service. Details such as the appliance brand, model and symptoms can help with service preparation when available.
Information on this website is provided for general service information and should not be treated as a diagnosis of a specific appliance problem.
Service descriptions, appliance examples and common symptoms do not guarantee that a particular appliance or repair can be completed without inspection.
Information submitted through this website is handled according to our Privacy Policy.
These Terms & Conditions may be updated when service practices, policies or website operations change. The version published on this website applies to its current use.
If you have a question about an appointment, warranty coverage, cancellation or a service request, contact before your appointment.
